Quality politics

Quality is a priority in the activities of iviceversa, which understands it as satisfying the needs of the client at all times, with a competitive product, counting on the participation of all and continuously improving the management system of its processes.

The General Guidelines of the Quality Policy of vice versa are:

· Acquire a Social Responsibility oriented to the satisfaction and information of the expectations and needs of the interest groups, valuing at all times the social, environmental and ethical concerns of the same in the business operations and in the strategy.
· Ensure that the products supplied to our customers are safe, reliable and comply with the applicable specifications, standards and codes.
· Supply products whose quality/price ratio satisfies the expectations of our Clients.
· Maintain permanent contact with customers, collaborating together to improve our services.
· Carry out a detailed evaluation of the management of the company's processes.
· Reduce failures, with the consequent reduction in non-quality costs.
· Establish actions and programs aimed at prevention, and not just detection.
· Instruct, motivate and involve all staff in the management and development of the implemented Quality System.